Injuries and Illnesses in the Workplace
Is your workplace truly prepared to handle incidents and medical emergencies effectively? Ensuring the safety and wellbeing of your employees is essential for maintaining a healthy workforce.
Why do you need a workplace injury and illness management plan?
When a workplace injury or personal incident occurs, having rapid access to specialised medical care is crucial. Delayed or incorrect advice often leads to unnecessary cost and complexity. Fast and effective management can significantly improve recovery outcomes, optimise return-to-work timeframes and ensure the well-being of your employees.
Get specialised medical services without leaving your site.
Through providing access to an occupational medicine doctor quickly and conveniently, we’re here to help by offering:
- 24/7 availability, every day of the year
- services available anywhere in Australia and internationally
- contact with a doctor specialising in Occupational Health within 30 minutes
- start-to-end care including
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- triage of the employee;
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- provision of first aid and medical advice;
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- arrangement of evacuation and transportation as required;
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- coordination of investigations, referrals and follow-up as needed
- proactive case management from the initial injury or incident report through to resolution and return-to-work
- specialised team to coordinate the medical case
- services for acute, non-life-threatening cases and chronic issues, whether work-related or otherwise.
How does it work?
- Contact Us: Reach out to us by phone or email to find out how we can help your workplace. We’ll help you set up your account and gain access to our 24/7, year-round services.
- Immediate Access: Once your account is set up, you can contact us anytime, anywhere in Australia or internationally. A dedicated phone service will become available to you.
- Rapid Response: Within 30 minutes of your request, you’ll be connected with a doctor specialising in Occupational Health.
- Comprehensive Care: Our team gets to work doing what we do best – managing your case from initial injury or incident through to their return to work.
- Ongoing Support: We proactively manage your case from the initial request and provide you with a single point of coordination for all medical needs.
Take the next steps to a healthier, happier workplace
We are committed to providing exceptional care and support for injuries and incidents that occur at your workplace. Our comprehensive, flexible and proactive approach ensures that both you and your employees experience the best possible outcomes. Contact us today to learn how we can help you optimally manage the health and safety of your workplace.
Contact us at client.success@resile.com.au to find out more.
FAQs
Our services are designed to be flexible and adaptable to meet the unique needs of any workplace. Whether you operate in a high-risk environment, a remote location, or have specific industry requirements, we tailor our approach to ensure you receive the best possible care. Our team of occupational health specialists is experienced in handling a wide range of scenarios, providing you with the expertise, reassurance and support you need, no matter how unique and complex your workplace may be.
We manage a wide range workplace injuries, including musculoskeletal injuries, temperature-related illness, psychological injuries, chemical exposures, chronic health conditions and many more. Our team of experts provide tailored treatment plans to address every specific case.
While we predominantly offer telehealth services for your convenience and rapid access, we understand the value that in-person consultations can add. That’s why we offer face-to-face appointments at our clinics when needed. Additionally, we can coordinate in-person visits with other essential healthcare providers, such as medical specialists and allied health professionals, ensuring you receive comprehensive and timely care.
Our workplace injury and illness management service integrates with workers’ compensation and existing insurance schemes by conducting initial assessments, specifying diagnoses, coordinating with insurers, providing tailored rehabilitation programs and developing appropriate return to work plans. This comprehensive approach ensures that employees receive the necessary care and can return to work promptly, while also minimising disruptions for employers.
We take confidentiality very seriously. All personal and medical information is handled in accordance with our privacy policies and relevant healthcare information legislation to ensure that employee health data is protected.
